Frequently Asked Questions
What quality requirements do your products meet?
We hold over 20 certifications, including ISO-9001/14001/18001, European CE, and various health regulatory registrations. We also meet 93/42/EEC and IEC60601 safety standards.
What is your standard delivery time?
Our standard delivery time is approximately 15 to 25 days depending on the order specifics.
What payment options do you offer?
We offer flexible payment terms including LC, TT, and credit options after a standard auditing process.
Do you offer OEM/Customization services?
Yes, we have a qualified R&D team to handle customized projects. We can customize logos, packaging, and graphics based on your specifications.
Is the product color optional?
Yes, we provide color options according to customer requirements for wholesale purchases.
How is quality controlled during production?
We implement a strict inspection process: IQC (Material Inspection), IPQC (Process Inspection), and OQC (Final Order Inspection) to ensure the highest quality standards.