Frequently Asked Questions
Are you a manufacturer?
Yes, we are a factory with over 7 years of manufacturing experience in medical devices.
What is the Minimum Order Quantity (MOQ)?
The MOQ is 1 Set. Samples can be sent for your evaluation upon request.
How long is the delivery time?
Delivery usually takes 3-30 days after the order is confirmed, depending on the item and the total quantity.
Do you support OEM or Private Labels?
Yes, we provide OEM services including private logos and labels. Our R&D team is ready to assist with your specific requirements.
What are your payment terms?
We accept various payment methods including T/T, Trade Assurance orders, L/C, Western Union, and PayPal.
How do you handle product faults or warranty issues?
Our products are produced under a strict quality control system. If any fault occurs within the warranty period, we provide new spare parts for free and offer periodic after-sales follow-ups.